Get quick answers to the most common questions about Weam AI.

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API Issues

How do I add API keys in Weam AI?

  • To add API keys in Weam AI, go to Settings → Configurations.
  • From there, you can find the option to Add API Keys. Select the service you wish to connect.
Add your API keysCurrently Supported Providers:Directly integrated:
  • OpenAI
  • Anthropic
  • Gemini
  • Hugging Face
Via OpenRouter:
  • DeepSeek
  • LLaMA
  • Qwen
  • Grok
Learn More:

How are credits calculated in Weam AI?

Credits in Weam AI are calculated based on your usage of different AI models. Each model has different credit costs depending on the complexity and resources required.Credit Structure:
  • Input tokens: Charged at a lower rate
  • Output tokens: Charged at a higher rate
  • Model complexity: More advanced models cost more credits
Monitoring Usage:
  • View credit consumption in Settings → Reports
  • Track usage by user and model type
  • Set up alerts for high usage periods
  • Monitor storage and credit allocation
Track your usage: Go to Settings → Reports → Usage Analytics

Can I use Weam AI with localhost during development?

Yes! Weam AI works perfectly with localhost development environments:
  • All features work on localhost
  • Import chats from other platforms
  • Upload documents and create agents
  • Team collaboration in local setup
Requirements:
  • Internet connection for AI model access
  • Proper API keys configured
  • Local setup completed per our guides
Setup Guide: Local Development Setup

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Team & Collaboration

How do I invite team members to Weam AI?

Only admins and managers can invite team members:Step-by-step process:
  1. Go to Settings → Members
  2. Click the “Invite” button in the top-right
  3. Enter email addresses (multiple emails separated by spaces)
  4. Select appropriate role:
    • User: Standard access to assigned Brains
    • Manager: Can invite members, manage Brains
    • Company Admin: Full workspace control including billing
  5. Click “Send Invitations”
Watch the tutorial: User Invitation Process

What's the difference between Shared and Private Brains?

Shared Brains:
  • Collaborative spaces for team projects
  • All Brain members can view and use all content
  • Perfect for cross-departmental initiatives
  • Everyone gets a “General Brain” by default
Private Brains:
  • Personal workspace for individual use
  • Complete user control over content
  • Ideal for testing ideas before sharing
  • Everyone gets a “Default” private Brain
Admin Control:
  • Admins can disable Private Brain access for team members
  • Forces collaboration in Shared Brains only
  • Ensures all AI interactions contribute to team knowledge
Learn more: Understanding Brains

How do I create and manage teams?

*eam creation is available to Admins only:Creating Teams:
  1. Go to Settings → Members → Teams tab
  2. Click “Create Team”
  3. Add team name (e.g., “Marketing”, “Sales”, “Engineering”)
  4. Add team members to the group
Benefits of Teams:
  • Bulk Brain Access: Add entire teams to Brains instead of individual members
  • Time Saving: Streamlined permission management
  • Scalable: Easy to manage as your organization grows
  • Organized: Align teams with departments or projects

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Features & Functionality

How do I import chats from ChatGPT or Claude?

Weam AI makes transitioning from other AI platforms seamless with our Chat Import Feature.Step-by-step process:
  1. Export your chat history from OpenAI (ChatGPT) or Anthropic (Claude)
  2. You’ll receive a ZIP file containing ‘conversations.json’
  3. In Weam AI, go to the chat list page and click ‘Import Chats’
  4. Upload the ZIP file
  5. Select which Brain to import to
  6. Your conversations will appear organized and ready for reference
Supported Platforms:
  • OpenAI (ChatGPT)
  • Anthropic (Claude)
Watch the demo: Chat Import Tutorial

What is Power Prompt and how does it work?

Power Prompt is Weam AI’s intelligent prompt enhancement tool that transforms basic instructions into detailed, effective queries.How it works:
  1. Enter your basic prompt in the chat
  2. Click the Power Prompt enhancement option
  3. The tool automatically enriches your prompt with:
    • Relevant context and specifications
    • Missing parameters and details
    • Improved structure for better AI understanding
See it in action: Power Prompt Demo

How do I create and use custom agents?

Agents are specialized AI assistants customized for specific tasks and roles.Creating Custom Agents:
  1. Go to the Agents section in your Brain
  2. Click “Create New Agent”
  3. Configure your agent:
    • Choose specific LLM model (GPT-4, Claude, etc.)
    • Set up knowledge base with relevant documents
    • Define agent instructions and behavior
    • Set access permissions for team members
Using Agents:
  1. Select your desired agent from the agent list
  2. Enter agent-specific conversation mode
  3. Receive specialized responses based on agent training
  4. Switch back to regular chat when finished
Pre-built Agent Library:
  • Sales Agents: Proposals, lead screening, follow-ups
  • Marketing Agents: Campaign planning, social media, brand messaging
  • Content Creation: Blog posts, newsletters, content calendars
  • SEO Agents: Keyword research, optimization, competitor analysis
  • Customer Success: Onboarding, support responses, feedback forms
Agent Tutorial: How to Use Agents

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Documents & Storage

How do I upload and manage documents?

Documents serve as a centralized knowledge base that AI can read and reference during conversations.Upload Methods:Method 1: Direct Upload
  1. Go to Docs section of your Brain
  2. Click “Add a New Doc”
  3. Select files (up to 10 files, 5MB each)
Method 2: During Chat
  1. Click file attachment icon in chat
  2. Select documents and send
  3. Files automatically save to Brain’s Docs section
Supported Files:
  • PDFs, Word documents
  • Up to 10 files simultaneously
  • 5MB maximum per file
  • Accessible to all Brain members
AI Integration:
  • Ask questions about document content
  • Extract specific information or summaries
  • Compare information across multiple documents
  • Reference documents in prompts and agent conversations

How do I manage storage and request more space?

Storage Overview:
  • Monitor usage in Settings → Data Controls → Storage tab
  • View total space, used space, and available capacity
  • See storage breakdown by user and file type
Current Storage Limits:
  • Individual files: 5MB maximum
  • Simultaneous uploads: 10 files per session
  • Brain-level storage allocation varies by plan
Requesting More Storage:
  1. Go to Settings → Data Controls → Storage
  2. Click “Request For More Storage”
  3. Provide justification for additional space
  4. Submit request for admin review
  5. Receive notification when approved
Storage Optimization:
  • Regular cleanup of old documents
  • Archive unused Brains and Workspaces
  • Optimize file sizes before uploading

I can't see certain Brains or features. Why?

Access issues are usually related to permissions:Check Your Role:
  • User: Access only to assigned Brains
  • Manager: Can access most features, create Brains
  • Company Admin: Full access to all features
Brain Access:
  • You must be specifically added to Shared Brains
  • Private Brains are only visible to their creators
  • Admins may have disabled Private Brain access
Feature Restrictions:
  • Some features are admin-only (Workspaces, billing)
  • Team management requires Manager or Admin role
  • API model configuration needs Admin permissions
Contact Your Admin:
  • Request access to specific Brains
  • Ask for role upgrade if needed
  • Verify account is properly set up
Learn about roles: Roles and Permissions
Last updated: August 2025